For all online orders made by 5PM EST, your order will be available for pick up starting on the next business day between "Noon to 7PM EST". Please leave your desire pick up date & time during checkout. For all cake products (except Japong Cheesecakes), Japong requires 48 hours order in advance, please leave your desire pick up date and time 48 hours after your order is placed. You will also receive an email confirmation when your order is confirmed ready for pick up. Please keep and use this email for pick up verification.
Japong reserves the right to replace the products with same value if deem necessary due to unforeseen inventory challenges.
All orders for store pick up only and must be paid online in advance.
All sales are final and we do not accept return or exchange.
Orders not pick up within 24 hours of confirmed pick up date will be discarded without refund.
For any wholesale inquiries, please call or email us for more details.
Japong Bakery agrees to maintain high standards in respecting the privacy rights of our customers and to those visiting our website. To ensure your privacy rights are not violated, Japong Bakery has established policies and procedures as outlined below.
The term "Japong Bakery" or "we" or "us" or "our" refers to Japong Bakery whose registered business is 765 Rockville Pike, Rockville, MD 20852. The term "you" refers to the user of our website.
When you send an email to us or view the website, you agree to receive email communications from us in response. Japong Bakery may communicate with you by email, or by posting notices on our website. You also agree that all agreements, notices, and all other communications provided to you by us satisfy any legal requirement that the communication be in writing. In addition, all communications with us become the property of Japong Bakery.
We do use your information to better understand how you navigated through our website and how to improve it. We will use your personal information to process orders and to comply with any legal requirements.
We may also use your purchase information to determine which baked goods you purchased and to offer you other baked goods that we think may interest you.
Your email address is used to match with you about any orders, offers, contests, etc.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, entirety or suitability of the information and materials found or offered on our website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Any information or materials on this website are to be used entirely at your own risk, for which we shall not be liable. This website contains material which is owned by or licensed to us. This material includes, but is not limited to the design, layout, look, appearance and graphics. You are not allowed to reproduce any of this material except as permitted by law, which is incorporated herein.
All trademarks reproduced in this website, which are not the property of, or licensed to us are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
You may not create a link to this website from another website or document without Japong Bakery’s prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of the State of Maryland.